technical product manager - datasignals
Yes Energy – Boulder, CO
Yes Energy’s industry leading electric power trading analytics software provides real time visibility into the massive amount of data that is generated by the US electrical grid every day. This in turn facilitates the optimal use of financial and physical capital in the energy industry - an industry that is a critical backbone of the entire economy. We take great pride in our data management and our suite of visualization and analysis tools that serve this industry.
Our business was founded on the principle of saying say “yes” to our customers - and we are excel at this. The combination of our industry-leading tools and industry-leading customer care is powerful.
As a result, our data products are growing in an exciting way. To support that growth we are hiring a Technical Product Manager. In this role at Yes Energy you will provide product and development support for Yes Energy’s DataSignals product line. You will work closely with the product management team to develop and implement product strategy and vision. You will also serve as an internal and external product evangelist - often attending customer meetings, and demonstrating our products.
The ideal candidate will have both a strong technical aptitude and a passion for customer success. An interest in nodal power markets and building solutions for market participants is highly desired.
This position is located in our Boulder, Colorado headquarters.
Serve as an implementation expert for on-boarding new DataSignals customers
Provide advanced technical customer support around both our API and SQL products
Work with the DataSignals Product Manager to gather feedback from customers to steer future product development
In conjunction with Sales Team, value sell product features and benefits to customers through product demonstrations, training and ongoing customer support
Develop and implement metrics to measure and improve customer engagement and success with the DataSignals products
Manage product development queues that align with the product road map
Create training tools and lead projects geared towards increasing adoption of the products
Assist in testing and work closely with customers to increase usage and provide feedback around new features
Apply energy market expertise to product planning and customer support
Travel to customers’ sites - minimum travel expectation is 10- 20%
Experience with SQL
Computer programming skills and scripting languages (Python, R, C#)
Strong written and verbal communication skills and a desire to apply those skills with customers and internal stakeholders
2+ years applying technology to solve real world problems
Effective listener that can get to the root of customer problems/needs
Ability to solicit and embrace critical feedback internally and from customers
What will set you apart from other candidates?
Experience in technical sales or support for a SaaS/DaaS product
Knowledge of the nodal electric power markets
Experience working with Agile teams and process
Demonstrated project management skills and experience
How to Apply
Please email a resume and cover letter to:
Only applicants who include a cover letter, resume and completed application will be considered.
Yes Energy does not provide any Visa sponsorship.
Yes Energy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Yes Energy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.